DOODLE5
Support
Need help with DOODLE5? We're a small team but we read every message. Use the right contact below to get the fastest response.
Contact us
- General support & account issues: support@doodle5.com
- Billing & purchase questions: billing@doodle5.com — include your transaction ID or Stripe receipt for faster resolution.
- Safety & abuse reports: safety@doodle5.com — offensive usernames, cheating reports, or player safety concerns.
- Press & partnerships: press@doodle5.com
- Privacy & data requests: privacy@doodle5.com — data deletion, data export, or GDPR/CCPA inquiries.
What to include
- Your DOODLE5 username and the email address on your account.
- A clear description of the issue — what happened, when, and what you expected.
- Screenshots if relevant (score discrepancies, error messages, offensive content).
- For billing issues: your Stripe transaction ID or the last 4 digits of the card charged.
Response times
We aim to reply within 1–3 business days. Safety concerns and billing issues are prioritised. Please send one message per issue — duplicate tickets slow things down for everyone.
Useful links
- House Rules — fair play and enforcement policies
- Community Guidelines — username and conduct standards
- How scoring works
- Privacy Notice
- Terms & Conditions